Counselling Service for Students
Our counselling is...
...customised.
Together we look for solutions that are tailored specifically to you and your needs.
...flexible.
You can have one or more counselling sessions with us.
...free of charge.
As a student at the European University Viadrina you can use our counselling service completely free of charge.
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How to Contact Us
Do you have any questions or would you like to make an appointment? Get in touch with us!
Open Hours
The times of our Open Hours, where you can receive counselling without an appointment, can be found here.
Make an Appointment
You can arrange a personal, virtual or telephone appointment via psychberatung@europa-uni.de.
Counselling Options
Please send an email to psychberatung@europa-uni.de to arrange a counselling appointment. The consultation can be carried out either on site in Frankfurt, by telephone or online. Please indicate in your e-mail to arrange an appointment which of the forms of counselling you prefer.
The Psychological Counselling Center is also there for you during the semester break!
Please note that absolute confidentiality cannot be guaranteed when communicating by e-mail. Therefore, please do not send any health-related data by e-mail. To communicate detailed and/or confidential information, please choose to speak to us by telephone or in person.
The Psychological Counselling Centre is closed from December 19, 2024 for the holidays and will reopen on January 6, 2025.
In case of an acute crisis, you will find contact points that you can contact here.
Happy holidays and our best wishes for the New Year!
On site
Tuesday: 11 am - 12 pm
Thursday: 11 am - 12 pm
We recommend arriving at least five minutes before the consultation hour begins.
Telephone
Wednesday: 10 - 11 am
You can reach the telephone counselling service on +49 335 5534 4336.
The Psychological Counselling Centre is also there for you during the semester break!
The Psychological Counselling Centre supports you with your concerns, whether study-related or private.
Topics and Issues in Counselling
Studying can be an enormous challenge and, with its many demands, can quickly push you to your limits. Counselling can help you to master the situation.
Examples of issues that are related to studying are:
- difficulty focussing or retaining information
- procrastination
- test anxiety and fear of failure
- feeling overwhelmed
Other issues counselling can help with are, for example:
- persistent sadness
- social anxiety
- loneliness
- exhaustion, difficulty falling or staying asleep
- feeling directionless
- interpersonal conflict
No matter what issue you are dealing with, as a Viadrina student you can take advantage of the free services offered by the Psychological Counselling Centre.
Couples and Family Counselling / Counselling in English
Counselling for couples or families is also possible, as are counselling sessions in English.
In counselling, we work together to find the skills and resources that can help you overcome your current difficulties. We support you in (re)discovering access to this inner potential. In order to provide you with the best possible support, we look for a suitable counselling setting. In the case of couple or family conflicts, it is possible to come to a counselling session together with your partner or with one or more family members.
Some issues require long-term therapeutic support - or are better dealt with elsewhere. In that case, we will look for suitable alternative services together. Counselling is offered in German or English, depending on which language you feel more comfortable with.